‘Error 15215: Unable to verify the digital signature.’ It is an error notification that pops up during the QuickBooks Error 15215. Some of its symptoms could be that your QuickBooks freezes, the system doesn’t respond to any inputs, windows are acting sluggish, etc. However, overcoming this error can be easy if you follow the below steps.
Our technical experts are always available for your assistance at ‘1-855-948-3646.’ You can always reach out to us for any QuickBooks bound minor or significant errors. Our experts will settle these errors efficiently and in the minimum time.
Causes for the QuickBooks Error 15215
Since this is a payroll error, not fixing it correctly might lead to further technical issues as well. Figuring out the probable reasons can highly aid us in finding relevant solutions. Mentioned below could be a few significant reasons behind this error:
- Corrupted installation of QuickBooks.
- Due to malware, virus or trojan attack.
- Incorrect configuration of the Microsoft Explorer.
- Important files may either be deleted or corrupted.
One of the leading causes could be that you have opened a lot of applications in the background which are consuming a larger bandwidth of the network, causing the error. Try restarting your system and then uploading the digital signature without applications opening in the background.
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Solutions for the QuickBooks Error 15215
Microsoft Internet Explorer often tries to protect your system, which might also lead to QuickBooks Error 15215; hence it’s necessary to ensure that all the settings are appropriate before hopping on to any solutions. Cling to the below-mentioned troubleshooting to get rid of this error:
Solution 1: Run QuickBooks as a Windows Administrator
- From your start menu, type ‘QuickBooks’ in the given search box.
- Then right-click on the QuickBooks software, and you will come across multiple options.
- Among these, select ‘QuickBooks as a Windows Administrator.’
- Restart your system and rectify if the error is gone or not.
Solution 2: Correct the ‘TLS 1.0, TLS 1.1 and TLS 1.2’ settings
- As mentioned prior, the error could be due to incorrect Internet Explorer settings or precisely due to incorrect TLS settings.
- Shut down the ‘QuickBooks’ software and open the “Internet Explorer.”
- Head straight towards the ‘Tools’ icon from there to the “Internet Option” tab.
- Click on the “Advanced” tab and search for the ‘Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2’ options.
- Ensure that the ‘Use TLS 1.0’ is marked as well.
- Make sure that ‘Use TLS 1.1 & Use TLS 1.2’ are unchecked.
- Click ‘ok,’ save the changes and close the Internet explorer.
- Then restart your system and verify that the error is fixed.
QuickBooks Update Error 15215 could be quickly settled through the above-listed troubleshooting solutions. If it didn’t, and you still aren’t able to upload the digital signature, then that could be due to a more significant issue in your QB Desktop program. Hence, you must directly call ‘1-855-948-3646’ and speak to our QuickBooks professionals, who will instantly help you in settling this glitch efficaciously.
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