A Complete Guide to Address QuickBooks error 6190

QuickBooks error 6190 is the most common company file error that users encounter while opening the company file. When the error pops up, the user gets an error message on the screen saying, “QuickBooks is unable to open this company file. It may have been opened by another user.” The error triggers when there is some damage to the QuickBooks configuration files, and the QuickBooks application is outdated. Read the complete advisory blog to know what prompts the error and how to fix it.

To get exceptional technical advice on how to sort out QuickBooks error 6190, connect with the QuickBooks support team by calling us on our toll-free number 1.855.738.2784

Main causes of QuickBooks File error 6190

Check the list of major causes that give rise to the error:

  1. Minor corruption in the .nd and .tlg files of QuickBooks.
  2. QB company file is in use on another computer in single-user mode.
  3. The company file user is trying to access is missing.

You may read also : QuickBooks Error 12152

Step-by-Step Methods to Fix QuickBooks Desktop error 6190

Method 1. Get the newly released QuickBooks program update

  1. Close all open company files and then quit the QuickBooks Desktop application.
  2. Open the Windows Start menu, go through the list of Programs, and find QuickBooks.
  3. Right-click the QuickBooks Desktop application, select the Run as administrator option and wait till the No Company Open screen appears.
  4. Go to the Help menu, click the Update QuickBooks Desktop and then select the Options tab.
  5. Select the Mark All button and click Update Now, and then select the Reset Update checkbox.
  6. To download the update, click Get Updates and open QuickBooks Desktop.
  7. Install the update and then restart your PC.

Method 2. Rename the QuickBooks configuration file to resolve the file error

  1. Quit the QuickBooks Desktop application and open File Explorer.
  2. Find the folder where QuickBooks company files are saved.
  3. Open the QuickBooks folder, and search for the company files with .ND and .TLG extensions.
  4. Right-click the .nd and .tlg file, select the Rename option, and rename the file by adding the word .OLD after the extension.
  5. Tap the Enter key to save the new name, start QuickBooks, and open your company file.

Method 3. Get QuickBooks Tool Hub and make use of the Quick fix my File

  1. Quit QuickBooks and download the setup file of the newly released QuickBooks Tool Hub version.
  2. After downloading the update file, save it to a place where you can easily find it.
  3. Move to the location, open the file and follow the steps you see on the screen.
  4. Agree to the terms and conditions to install QuickBooks Tool Hub.
  5. Open the QuickBooks Tool Hub from your Windows desktop, select Company File Issues and click Quick Fix my File.
  6. Wait till the tool runs a quick repair on the program, restart your system and start QuickBooks Desktop.

Hopefully, the solutions discussed in the blog will help you fix QuickBooks error 6190. If the error reappears even after implementing the solutions, consult the certified QuickBooks expert’s team by calling us on our toll-free number 1.855.738.2784.

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