The whole world is going online, and so is the food industry. Food start-ups are famous amongst people as they save a lot of time and effort. This rapid growth in the food industry has brought about a revolution. In less than a decade, the food industry has evolved a lot. It is now possible to get food from your favourite restaurants be at your doorstep in less than 40 minutes.
All this is possible because of the introduction of user-friendly apps. As consumers expectations are changing, the food delivery business also has to evolve at every step. The research done for these on-demand food delivery services has helped to identify a few opportunities:
- Decision convenience– This makes it easy to choose from many restaurants. Food delivery apps have ratings and reviews for different restaurants, which makes it easier for consumers to order food.
- Access convenience– Access to the food is easy, and hot meals get delivered to the consumer’s doorstep.
- Transaction convenience- Transactions are easier on these apps as with cash, digital payment gets enabled. Consumers can pay for their food through digital wallets, UPI or even PayPal accounts.
- Benefit convenience– The benefit of receiving food, and so fast without the hassle to go out makes these food apps convenient.
- Post-benefit convenience– The details of customers can get saved in the delivery apps along with payment details without the scare of it getting leaked. This way the consumer can order food many times without going through the trouble of choosing their address.
Based on these observations, food delivery business models get developed to enhance the experience.
The Order Only Model
The customer places their order on the website of the restaurant. After that, the order is received by email. The restaurant notifies that they received it. For the delivery, they either hire a delivery driver or use another business that sends delivery drivers. The drawbacks to this model are the cuisines are limite and mostly contain low-end takeaway food.
The Order and delivery model
The menu of the restaurant is upload on the website from where the customers can place their order. After that, the delivery driver on duty around the area has the option to accept or deny the delivery.
If one delivery driver denies the request because of the time crunch, the request goes out to another courier on duty. The drawbacks are that the software company has to avail a lot of work regarding hiring different individuals to operate and deliver orders.
The Fully integrated Model
These food delivery start-ups develop their app and have a limited range of food on the menu. The customer can place their order through the app. These on-demand businesses have hubs that serve food orders in a particular area.
Scheduled delivery enabled the opened kitchens to receive orders and send out pre-ordered food. They have to make sure they put food which is in demand so that it doesn’t go to waste. Instant delivery is when the kitchen opens to receive orders, and after the order gets place within 15 minutes it is sent out to be deliver.
Food delivery apps have witnessed a boom, and therefore it is common for businesses to target the development of a food delivery app. Some points are important while developing a food delivery app. Three key elements that comprise a good food delivery app are:
The Client’s side
The app should be sign-up functional. It should allow users to log in using their email, or via third-party apps like Facebook and Google. The customer should have the option to choose their order from different vendors.
The ordering system should be quick, and the payment process should be smooth. Payment should be allow through cash, credit cards, PayPal, Google pay and more.
The app should have the option to track the order placed and see the estimated delivery time. The consumer should have the option to communicate with the restaurant or delivery driver if they need updates or want to convey any concerns.
The Restaurant’s side
The app should have a restaurant sign-up page that allows restaurant owners to join the app. This page should capture all the details of the eatery and save the necessary features, like the location, menu, business name, business hours and more.
The app should enable the eatery to launch offer promo codes and promotions. The order tracking feature should be enable from the restaurants to update the status of the order.
The mobile app should have an inlaid option where the restaurant gets the nearest courier available to deliver orders. The eatery should also get to communicate with the customer.
The Courier’s Side
The delivery app should have a sign-up page for the delivery driver or company. The order management page on the app helps the courier to get deliver on time as the delivery drivers would be able to see the orders placed nearby their location.
Depending on how much time they need and if they can crunch an order in their schedule, they accept the courier and deliver it in time. Communication with the eatery and the customer should also take the delivery driver in the loop.
After keeping these three key features in mind, the food delivery app should be develope. If the company has an adequate budget, then it’s apt to create a delivery app from scratch. If small businesses or start-ups want to develop an app, it is better to use a cost-effective alternative and utilize existing APIs.
Programmers just need to assemble the blocks and come up with functional apps like UberEats. The company would have to have a budget for optimizing the app according to their needs, but it is less costly than creating an app from scratch. There are several APIs available of successful apps that can be use by programmers. After they choose a suitable food delivery software for their company, all they have to do is add more features or reduce according to their needs.
Why White Label Platforms?
White Label platforms provide services, and products are re-brandable and re-sellable. These items are create by one company and resold by another. These products and services can be re brand by another company. After that, the product can be sold to the customers.
As in recent times, the order and delivery of food have increased through apps, the industry is looking forward to these changes to grow their food chains in different areas. This method is cost-effective and also cuts off a massive investment.
The White label food delivery app and ordering platform is a custom-tailored platform that caters to all delivery demands. These apps are already pre-programmer with various ingredients require for a business. These apps help the restaurant belts to cater to their customers better and quicker.