QuickBooks is a versatile accounting application loaded with countless advanced features. Along with these, it is flooded with different errors. Here, we will talk about QuickBooks’ unable to open a company file error that arises when another user is logged in to the company file. There are many other reasons behind the error – files being stored on a read-only network folder or hosted on a Linux server. Let us dig deep into the blog to know the root causes and troubleshooting solutions to deal with QuickBooks File open on another program error.
If you are seeking step-by-step guidance to resolve QuickBooks is unable to open company file error, contact the QuickBooks technical support team for effective guidance. Simply dial 1.855.738.2784.
What are the key factors that lead to QuickBooks Enterprise Company File in Use errors?
Accessing company files in QuickBooks using remote software is the leading cause of the error. Have a look at other factors that contribute to it:
- Using more than one set of login credentials to access the company file saved on the shared folder.
- The company file is open in Single-user mode or located in a read-only network folder.
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Permanent Solutions to Resolve QuickBooks File is open in another program
Solution 1. Switch QuickBooks to multi-user mode to eliminate company file error
- Close QuickBooks on all workstations, then go to the Host computer.
- Open QuickBooks and then the company file on the Host computer.
- Select the File menu and click the Switch to Multi-user mode option.
- If the same company file issue continues, restart your computer.
Solution 2. Try opening the QB company file in multi-user mode
- In QuickBooks, select the File menu and click Close Company.
- Open the company file again, select the Help menu and choose Open or Restore Company.
- Choose the Open a company file option, click Next and choose your company file.
- Select the Open file in the multi-user mode option and click Open.
Solution 3. Download QuickBooks Tool Hub and resolve issues related to company files by running File Doctor
- Close the company file opened in QuickBooks, quit QuickBooks Desktop, and download the setup file of the latest QuickBooks Tool Hub version from Intuit’s website.
- When the QuickBooksToolHub.exe file downloads, save it somewhere you can easily approach, like Windows Desktop.
- From the desktop, open the file and perform the instructions given on the screen.
- Complete installing the QuickBooks Tool Hub by selecting the agree to the terms and conditions checkbox.
Once done, open the QB Tool Hub and go to the Company File Issues tab.
- Select Run QuickBooks File Doctor, choose your company file, and mark the Check your File option.
We have now come to the end of our blog on the ‘QuickBooks is unable to open company file’ error, which has covered the root causes and troubleshooting solutions to resolve it. If you have any questions or doubts, call us on our toll-free number 1.855.738.2784, and get detailed guidance from the QuickBooks support team.
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