How to Build an On-Demand App in 2022: A Comprehensive Guide

In today’s world, technology has become increasingly crucial in people’s lives. With the rapid advancement of technology, most things are now becoming easier every day. The majority of activities can now be completed using a smartphone. Right from ordering food online, getting the laundry done, booking a cab, finding a job, getting any appointment, doing chores, and everything else, today’s technology has got you covered everything. All thanks to an on-demand app development company.

On-demand delivery apps are increasing in popularity among clients around the globe as it understands their requirements. In addition, with the global spread of the coronavirus, the demand for on-demand services has skyrocketed. Many startups, SMEs, Enterprises are going online and adopting the on-demand delivery approach.

If you want to use the on-demand delivery model for your company, you can find all of the necessary information here. Here’s a step-by-step guide to creating an on-demand app for your business.

Conduct Market Research

You must perform market research before embarking on the on-demand app development process. Commence by analyzing the pain points you’re attempting to address with your business. Once you grasp exactly what the problem is, you may build an appropriate solution to manage it much quicker. Examine your target market’s needs and incorporate them into your app’s design.

You may use online polls, post your concept as a question on social media, use forums, etc. Your on-demand delivery solution must meet the target audience’s real-time requirements. Only then can your app become a hit.

Keep your rivals in mind as well. You’re curious about how to develop an on-demand application that catches the eye, don’t you? In this instance, you’ll need to look for existing market solutions as examples. Learn about their app’s advantages and disadvantages, delivery time, app’s user interface, etc. Once you know your rivals’ advantages and disadvantages, you’ll have a higher probability of outperforming them with your unique and high-quality on-demand app.

Types of On-demand Apps

Due to the convenience of ordering and immediate delivery, on-demand delivery apps have become fairly popular. Nevertheless, different sorts of delivery markets require different functions. There are three types of on-demand service apps requirements that are well-known for app development.

Enterprise to Person

Under this model, businesses cater directly to their customers. This model is typically used by enterprises that can deliver things to customers from their offices or shops. They do not include any aggregator. Starbucks, McDelivery, and Dominos are some of the leading examples of this model.

Enterprise to Enterprise

This business model connects businesses with other enterprises. Regardless of the size of the business, it’s indeed vital to enlist the help of other businesses in order to stay afloat. They could be suppliers, inspection and repair firms, maintenance organizations, and so on.

Person to Person

P2P business models enable people to provide services or products to others. Under this model, one user on the same platform can demand a product or service from another. For example, Airbnb, allows people to rent out their apartments, houses, and cabins. Instead of serving as a service provider, the on-demand delivery software acts as a platform.

Important Features of an On-demand App

When building an on-demand app, keep in mind that you’ll need to build several apps: a customer app, a provider’s app, and a web gateway to administer these apps. Let’s look at what functions are required for your on-demand application to be fully functional.

Customer App

Customer apps appeal to the largest audience and typically include more functionality than other apps. Among the customer solution’s must-have features are:

  • Registration: Make the registration process hassle-free by enabling users to sign up with their phone number, social network accounts, or their email addresses.
  • Real-time Tracking: To improve your app’s speed and reliability, enable customers to track their orders in real-time.
  • Multiple Payment Options: Offer multiple payment options including COD, eWallets, net banking. In addition, the payment gateway integration must be secure, dependable, and quick.
  • Push Notifications: This feature enables customers to track the location of their product or service and receive regular notifications about promotional offers, discounts, the launching of new services, and other alerts.
  • Review & Ratings: Enable users to leave feedback on your on-demand delivery app development solutions. It is a tried-and-true method of demonstrating to users that your platform is trustworthy.
  • Assistance & Support: Integrate assisting features to resolve customer issues. Offering after-sales services will ultimately improve your sales.

Provider App

Request Management: Service request management is one of the vital functions of a service provider’s app. In addition to basic functions such as acceptance of rejection services, an on-demand service may add functions such as tracking service request history, scheduling requests, and start & end services.

  • Instant Alerts: Push notifications and fast service alerts are critical for service providers to provide clients with immediate responses.
  • Track Earnings: Integrate a feature that allows internet service providers to track their profitability in order to better manage their workdays.
  • Work Versatility: Allow the service provider to work on a flexible schedule, during which they can choose their own program time and begin working during that time.

Admin App

  • Dashboard: Incorporate a user-friendly and customizable Admin Dashboard that can manage both service providers and users.
  • Effective User Management: With this feature, the admin can manage all customer activity, including payments, discounts, and online queries.
  • Manual or Automatic Algorithm: An efficient “matching algorithm” is required in on-demand delivery software. According to the customer’s needs, the automatic algorithm finds an appropriate driver. The manual algorithm necessitates the presence of an administrator who can assess and choose an appropriate driver for a given customer request.
  • Reports and Analytics: Analytics displays data such as the number of services that were successfully used, canceled, or repeated. It also reveals which areas of the company are performing well and which are struggling.

These are some of the most important features that an on-demand delivery software must have in order to perform properly.

Technology Stack

The right technological stack is vital for successful on-demand app development solutions. When it comes to putting together your mobile tech stack, there’s a lot to consider. The main objective of your app, use cases, security needs, development timelines, and even your team’s skills must all be consider. In addition, you’ll need frameworks to assist you to build today, as well as technologies to help you scale in the future. Every OS has its own structural program requirements that need to be taken into account. As you design your mobile app, don’t forget to keep your specific users—and their devices—in mind.

Test & Launch

Check for uniformity in the app solution. Give it to your devs first, then the internal QA team. Enable your developers to test the closed beta version of on-demand app development and finally release it publicly once all the features of on-demand delivery apps are fully functional. This sequence of events can be repeated whenever new features are added or the app is updated.


When you’re done with your on-demand app development and once you meet all of the submission requirements, publish it on the appropriate application store. If your app is rejected, work on the feedback, fix the problem, and resubmit.

How Much Does it Cost an On-demand App?

The cost of your prospective on-demand delivery app is determine by several factors:

  • Business Model
  • Type of App
  • Number of Features & Functionality
  • Choice of Platforms
  • Choice of Technology
  • Pricing Model
  • Size of the Development Team

You may contact dedicated developers to find out the precise on-demand delivery app development cost. After evaluating your concept and practicality, they will provide you with a detailed assessment of the resources needed and the fundamental cost of developing an on-demand delivery app.


In 2022, delivery services processed billions of orders on a daily basis. The market expands rapidly, and if you have thought of building your own on-demand delivery, now is the right time to start.


Shahid Mansuri Co-founder Peerbits, one of the leading offshore development team provider. With his guidance many companies hire offshore remote developers team from Peerbits for their complex and customized projects. His years of hardwork, dedication, and experience has helped him in developing profound expertise for a wide array of technologies, tools, and platforms. He believes in sharing his strong knowledge base with learned concentration on entrepreneurship and business.

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